*LUNAR YEAR 2023 SHIPPING UPDATE: Our warehouses are operating in a limited capacity during this time. We appreciate your patience during this short period.
USA: Shipping has resumed as normal.
Australia, Canada, UK, Indonesia and Europe: Shipping will be suspended and will resume on the 28th of January.
Singapore, Japan, Korea, Malaysia, Philippines, Thailand: Shipping has resumed as normal.
Shipping:
Free standard shipping for US orders starts at $95*. *Several countries included. For more info please see our full shipping policy.
Returns:
We offer a 45-day (USA) or 30-day (everywhere else) money-back guarantee from the date of fulfillment. ALPAKA bags are covered by a lifetime manufacturing warranty. Accessories are covered by a 24-month manufacturing warranty. FREE returns available for US orders. For more info please visit our returns page.